Government nudge unit ‘used grossly unethical tactics to scare public into Covid compliance’

MPs launch investigation after psychologists criticise totalitarian tactics of ‘deploying fear, shame and scapegoating’ during pandemic

Psychologists said the techniques used by the 'nudge unit' were questionable and designed to scare people into changing their minds
Psychologists said the techniques used by the 'nudge unit' were questionable and designed to scare people into changing their minds Credit: Andrew Parsons/10 Downing Street

The Government’s “grossly unethical” uses of its “nudge unit” inflated fear among the public during the Covid pandemic, psychologists have said - prompting MPs to launch an investigation into scare adverts.

A group of psychologists have written to Parliament’s Public Administration and Constitutional Affairs Committee, warning that a team of civil servants dedicated to “nudging” public behaviour during the pandemic were unaccountable and unethical.

The letter’s 40 professional signatories - led by Dr Gary Sidley, a retired clinical psychologist - said they opposed the use of dramatic adverts, which included slogans such as: “If you go out you can spread it, people will die.”

They also condemned the use of “images of the acutely unwell in intensive care units” on billboard and television adverts, as well as the “macabre mono focus on showing the number of Covid-19 deaths without mention of mortality from other causes or the fact that, under normal circumstances, around 1,600 people die each day in the UK”.

The use of 'images of the acutely unwell in intensive care units' on billboards was condemned
The use of 'images of the acutely unwell in intensive care units' on billboards was condemned Credit: Dominic Lipinski/PA Wire

The signatories said it was “highly questionable whether a civilised society should knowingly increase the emotional discomfort of its citizens as a means of gaining their compliance”.

The letter added: “Government scientists deploying fear, shame and scapegoating to change minds is an ethically dubious practice that in some respects resembles the tactics used by totalitarian regimes such as China, where the state inflicts pain on a subset of its population in an attempt to eliminate beliefs and behaviour they perceive to be deviant.”

The Government’s “nudge unit” was established in the Cabinet Office in 2010 and is designed to apply behavioural science principles to public policy.

It has been used to encourage the public to pay their taxes, turn up in court and donate their organs when they die.

It is officially known as the “behavioural insights team”, but little is known about how it actually operates.

The unit was used to encourage compliance with coronavirus regulations during the pandemic.

One advert showed a close-up photo of an intensive care patient in a mask, with the caption: “Look her in the eyes and tell her you never bend the rules.”

Another said: “Look him in the eyes and tell him you always keep a safe distance”.

The letter drew attention to a government memo from March 2020, which suggested that “the perceived level of personal threat needs to be increased among those who are complacent” and called for more frightening messaging.

The Telegraph understands that Parliament’s Public Administration and Constitutional Affairs Committee will investigate the use of the behavioural insights team as part of its investigation into the Government’s activities during the pandemic. It will coincide with the second anniversary of the first lockdown.

William Wragg, the committee’s chairman, said: “I think the central issue is how ‘nudge’ sits within parliamentary democracy and ministerial accountability.

“Normally, it's quite straightforward to know where lines of accountability are between the law, parliamentarians scrutinising the law and the public following it.

“And this is a wider question of how much, in a parliamentary democracy, sits outside of that approach.”

The psychologists also warned that “scare ads” have had unintended consequences.

“Shaming and scapegoating have emboldened some people to harass those unable or unwilling to wear a face covering,” they wrote.

“More disturbingly, the inflated fear levels will have significantly contributed to the many thousands of excess non-Covid deaths that have occurred in people’s homes, the strategically-increased anxieties discouraging many from seeking help for other illnesses.”